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What You Agree to When You Use tgbet

These terms set out the rules that apply to your account, your deposits and withdrawals, and how we handle disputes. Access to tgbet depends on your local law and whether your region is eligible — read these terms before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredRegion-dependent accessAccount-holder responsibilitySubject to change with notice
tgbet What You Agree to When You Use tgbet
HOW WE OPERATE

How We Handle Your Account and Data

We keep your account data only as long as it is needed for transaction records and compliance purposes. Here is how we approach the key areas that affect your account under these terms.

Account Security

Your account is protected with OTP verification on login. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Payment Records

Every bKash, Nagad, and Rocket transaction is logged with a timestamp and reference. If a deposit or withdrawal is disputed, that record is the starting point for resolution.

Data Retention

We retain account and transaction data for the period required by applicable rules. You can request a summary of your account activity by contacting support directly.

Requesting Changes

To update your registered details or close your account, submit a request through live chat or email. Account closure requests are processed after any pending withdrawals clear.

TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear or you need to raise a concern about your account, our support team handles queries about account rules, payment records, and eligibility. Reach out through any of the channels below and we'll point you to the right part of the terms or escalate if needed.

Team online

Live Chat

Open the chat window from your account dashboard. Available for account and payment queries including bKash, Nagad, and Rocket transaction questions.

Email Support

Write to our support address for formal terms-related queries. We aim to respond within one business day for account and eligibility questions.

Help Centre

Our help pages cover common account questions, wallet verification steps, and what to do if a deposit or withdrawal needs review.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and how our terms work in practice.

These terms apply to anyone who opens an account on tgbet. Access depends on your local law and whether your region is eligible — you are responsible for checking that before you register.

We can update the terms when our services change or rules require it. We post the revised version here and notify you. Continued use of your account after the update means you accept the new version.

Breaches such as operating multiple accounts or sharing login details may result in account suspension. We review each case and contact you through your registered email before taking action where possible.

Contact support with your transaction reference number. We check the payment log against your bKash, Nagad, or Rocket record and respond with findings, usually within one business day.

Send a request through live chat or email. We will confirm your identity, provide the data summary or process the closure, and ensure any pending withdrawals are settled first.

Yes. Availability of our platform depends on your local law and eligible regions. We do not make that determination for you — check what applies in your location before opening an account.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.